of booked carpet cleaning jobs cancel. We autopsied our own booking data to find out why — then rebuilt the process around what the data said.
Cancelled jobs averaged ~11-day lead times vs ~6 days for completed ones. So we cap the booking window at 7 days.
Leads who reply to confirmation show at 93%. Non-repliers: 48%. Non-repliers get an escalation call, not a hope.
In our data, every lead that rescheduled eventually cancelled. Serial reschedulers get flagged and handled differently.
First call and text within minutes — not "we'll get back to you."
Jobs booked inside the window where our data says they actually complete.
Commitment-reply requests, 72-hour reminder sequence, escalation calls for silence.
Every call, text and note logged in your system. You see what we see.
We own lead quality and booking. You own showing up, closing the estimate, and doing great work. Standalone booking is priced base fee + revenue share (10% tile / 15% carpet & upholstery), billed on completed jobs with a full report. We review your lead sources at application — shared-lead marketplaces are a different conversation than your own ads or GMB.
Helping carpet cleaning businesses grow through smart, results-driven digital marketing. Let’s connect and take your business to the next level.
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